Authentication properties

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Authentication properties

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Default authentication is performed using login data stored in Jama's database. When LDAP or Crowd authentication is enabled, Jama will authenticate users against your LDAP or Crowd server.


Only one form of authentication can be enabled at a time. Any users that exist within Jama will retain all user information, except passwords, once switched to another form of authentication. The username must be the same in Jama as it is in the other authentication tool for the user to sync.


To update or change the organization authentication type, log into Jama as the System Admin and navigate to System Properties > Authentication Properties. From there, you can configure one of the three authentication options.

Default Jama authentication



Note: User passwords created for default authentication will remain in the database. Those passwords will be used to log in if an organization re-enables Jama authentication.