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Why choose the JIRA Connector?
The Jama Connector for JIRA creates collaboration between product management and development teams. When each team can use the tool they are most comfortable with, greater efficiency and productivity results.
 
What can the JIRA Connector be used for?
The JIRA Connector syncs item types in Jama with issue types in JIRA. The Jama administrator will establish a sync schedule that runs behind-the-scenes. The administrator chooses which item types and fields to sync between the applications, and the Connector will create new items or sync updated information.
Note: The Connector will not sync a pre-existing Jama item with a pre-existing JIRA issue.

A few common examples of how the JIRA Connector can be used:

Defect to Defect:
Defects can be created in Jama, which will then create defects in JIRA. The defect's life-cycle can then be managed in JIRA by the development team. Once complete, the defect is updated in Jama so the Business Analyst or QA knows the defect is complete and ready for testing or documentation.
 
Requirement to Story:
Business Analysts (BA) use Jama to gather, collaborate, and define requirements for a product. Once a requirement is ready for implementation, the BA can set the requirements to a status of "Approved for development." The JIRA connector can even be configured to use a filter to synchronize only the requirements in Jama that match this status. Once a requirement is synchronized and an associated Feature in JIRA is created, the development team can prioritize and schedule the JIRA Feature while knowing the BA is aware of the progress.
 
How customizable is the synchronization?
Individual item types in Jama are mapped to individual issue types in JIRA, so the customization is robust. You can choose which individual fields to synchronize (and in which direction) as well as which application “wins” upon conflict.
 
Here is a list of frequently-used JIRA field types and their best Jama match:

JIRA

Jama

Sync Direction

Checkboxes

Multi-select

Both

Group picker - single

Text

Into Jama

Group picker - multiple

Text

Into Jama

Labels

Text

Into Jama

Number field

Integer

Both

Radio Buttons

Pick List

Both

Select list - single

Pick List

Both

Select list - multiple

Multi-select

Both

Text - multi-line

Text

Both

Text - read-only

Text

From Jama

Text - single line

Text

Both

URL Field

URL

Both

User Picker - single

User

Both

User Picker - multiple

Text

Into Jama

Version Picker - single

Release

Both