Update Jama's IP Address

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Update Jama's IP Address

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If you need to update the IP address or hostname of your Jama Application Server after installing Jama, you will need to run through the following steps after making the IP/Hostname changes elsewhere in your network/on the server.  If you are using DNS and the hostname for this server is not changing (just the underlying IP) you do not need to edit any files.

 

1.Stop the Jama application in the Admin Console.
2.Stop Replicated:
a.CentOS, RHEL 7+, and Fedora        
sudo systemctl stop replicated replicated-ui replicated-operator
b.Debian, Ubuntu and Others                
sudo service replicated stop
sudo service replicated-ui stop
sudo service replicated-operator stop
3.Edit the Replicated configuration files to replace all occurrences of the old IP address or hostname with the new IP address or hostname.  If you were previously using an IP address, you should continue using an IP address.  If you were previously using a hostname, you should continue using a hostname.
a.Fedora/CentOS/RHEL:
/etc/sysconfig/replicated and /etc/sysconfig/replicated-operator
b.Debian/Ubuntu:
/etc/default/replicated and /etc/default/replicated-operator
c.Others: Contact Support if you are unable to locate the replicated config files.
4.If you have a firewall in place, or use a proxy and configured no_proxy settings in Docker, you will need to update these settings with the new IP address.
5.Restart Docker.
a.Fedora/CentOS/RHEL 7+:        
sudo systemctl restart docker
b.Debian/Ubuntu and Others:        
sudo service docker restart
6.Start the Replicated service.
a.Fedora/CentOS/RHEL 7+:        
sudo systemctl start replicated replicated-ui replicated-operator
b.Debian/Ubuntu and Others:        
sudo service replicated start
sudo service replicated-ui start
sudo service replicated-operator start
7.Once the Replicated containers are up, navigate to https://{new_ip_address}:8800. Under Settings > Hostname input the new IP address or hostname.
8.Log in to Jama as the root user. Under Organizations > Change URL, change the URL to reflect the new IP address. You may also want to run Fix URL to change any existing references in the text of items that has already been created.