Jama Connect User Guide

Configure organization detail


You must have organization administrator permissions to complete this task.

  1. Select Admin > Organization, then select Details.

  2. Make selections for the following details:

    • Organization name

      The name of your company or team. Each instance of Jama Connect can have only one organization. Organization name is also used for reports.

    • Description

      Additional information about your company.

    • Return email

      Used as a return address for email notifications. Typically the organization administrator's email address is used or a noreply@example.com.

    • Base URL

      Email notifications usually include links to items. The base URL is used to create the URL's sent in the email notifications. Enter the base URL for your Jama Connect installation. Example - http://localhost:8080/contour. Note that attachments (images etc) are dependent on this setting being accurate.

    • Rich text image max width (px)

      Maximum pixel width setting that will shrink all images embedded into rich text fields. Default of 0 means no max width will be applied.

    • Rich text image max height (px)

      Maximum pixel height setting that will shrink all images embedded into rich text fields. Default of 0 means no max height will be applied.


      Images will retain their ratio when adjusted to fit the maximum setting for height or width. The adjustment only happens during an upload or document import. Images that already exist on the server aren't adjusted. Compression occurs based on the width and height settings.

    • Allow users to subscribe others

      Allows users to subscribe other users to items.

    • Allow users to mute subscriptions

      This feature allows users to mute (turn off) a subscription that has been subscribed to them by another user.

    • Allow non-administrators to delete items/containers

      When enabled, this setting grants users with create/edit permissions the ability to delete items. When disabled, only organization administrators can delete items.

    • Include unexecuted test runs in status calculations (not retroactive)

      Jama Connect uses all associated test runs to automatically calculate test case status.

      Select this box to include unexecuted test runs in the calculation of test case status (default).

      If you don't include unexecuted test runs, and there are no executed test runs, the system defers to including unexecuted test runs.


      For test cases associated with a single plan, test case status will reflect the status of the test run with the most recent activity, which would include unexecuted tests if this is enabled.

      When the case is associated with multiple plans, the most urgent status is chosen, in this priority order: unexecuted, failed, blocked, scheduled, passed.

      Uncheck this box to remove unexecuted test runs from that priority order.

    • Allow multiple items with the same global ID in a single project

    • Math and Chemical symbols use SVG format

    • Java Date Time Format

      The default setting is month/day/year, but can be changed to year/month/day or day/month/year.

    • Change global ID