Skip to main content

Jama Connect User Guide

Enable or disable item widgets


You must have organization administrator permissions to complete this task.

To enable or disable widgets:

  1. Follow instructions to edit an item type.

  2. Enable widgets by selecting the widget's name in the Inactive widgets column. It will move over to the Active widgets column.


    The change request item type should only be used for change requests.


    Adding the relationship widget will automatically add the the Relationship Status Indicator as well. They can not be used separately.

  3. In the Active widgets column, the links, tags, attachments and relationships widgets have a gray synchronize toggle button next to their name. To indicate whether or not each widget can be synchronized, use the synchronize toggle button for each item. When the button is darker, it indicates that the widget can be synchronized.

    Image shows add/edit item type window with an arrow pointing to the sync icon.


    If you disable synchronization for a specific widget, when an item of that type is synchronized, that widget will not be included in synchronization, nor will that widget be taken into account when sync status is calculated.

  4. To disable a widget select the X next to the widget's name in the Active widgets column.