Jama Connect User Guide

Edit user or group subscriptions

Users can subscribe to email notifications. Administrators don't have control over a user's own subscriptions, only to subscriptions added by others. Only the user can control their subscriptions.


You must have organization or project administrator permissions to complete this task. 

  1. Select Admin > Organization, then select Users.

  2. Select Edit subscriptions in a user row to open the Edit Subscriptions window.

  3. Select the user you want to edit from the left column. On the right you see a list of their current subscriptions. 

  4. If you're an organization administrator, select Unsubscribe in the Action column or to remove multiple subscriptions, select the subscriptions you want to remove, then select Unsubscribe selected. If you're a project administrator, select the items you want to mute and select Mute subscriptions.


Organization administrators can also edit group subscriptions by selecting Admin > Organization > User groups > Subscriptions.