Jama Connect User Guide

Monitor license usage


You must have system or organization administrator permissions to complete this task.

  1. Select Admin > License.

  2. In the center panel you can see a display of daily usage by floating license type for a particular time period, as well as detail of current usage.

    You can also view stats from the last 7, 30 or 90 days including the number of float licenses being used on a daily basis, the number of days where you reached your maximum threshold, and if any users were denied access due to a lack of float license availability. Use the pull down menus in the header to select the type of license and the time period you would like displayed.

    Each gray bar represents the highest number of floating licenses that were concurrently in use on a given day. By clicking on one of the gray bars, you will be able to see an hourly breakdown of license usage throughout that day.


    This chart is not a a live look at license usage. It provides an hourly snapshot of the licenses that are in use at that time. The data is also stored in UTC time, so when viewing the hourly breakdown you will need to adjust for your current timezone.


    Scroll down to see all of your license information such as license type, expiration date, how many licenses are owned, as well as any integrations the organization has purchased.

  3. Select the gear icon in the upper right to open the Configure license usage view window. Select the box next to Notify me when this threshold is met and enter an email address to send notifications when usage surpasses a particular threshold.