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Jama Connect Help

Edit user and group subscriptions

Users and groups can subscribe to and control their own email notifications. However, if a subscription was added by someone other than the user, only an admin can change that subscription.

Organization admins can unsubscribe a user; project admins can only mute a user's subscriptions.

Note

You must have organization or project admin permissions to complete this task. 

To edit a user's or group's subscriptions:

  1. Select ADMIN > Organization, then select Users.

    To edit a group subscription, select ADMIN > Organization > User groups.

  2. Select Subscriptions in a user/group row to open the Edit subscriptions window.

    The Users tab in the Edit subscriptions window lists users, their details, and an Unsubscribe button for each entry.
  3. Select a user/group from the left column to display their current subscriptions in the right column.  

    • To remove a single subscription, select Unsubscribe in the Action column.s

    • To remove multiple subscriptions for a user, select the subscriptions in the Notifications column, then select Unsubscribe selected in the top right corner.

Your changes are saved.