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Jama Connect User Guide

Reset user password

If your organizations is using Jama Connect with basic authentication, you can update users' passwords as needed.


You must have system, organization, or user admin permissions to complete this task.

  1. Select Admin > Organization, then select Users to view a list of users. If you can't find the user you want, select View Inactive Users.

  2. Select Password in the Action column for the user needing a new password.

  3. In the Edit password window that opens, enter and confirm a password that meets the default authentication requirements.