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Jama Connect User Guide

System administrator (KOTS)

System administrators are in charge of the following tasks: 

  • Logging in to the application server operating system and Jama Connect as root user

  • Installing, updating, and maintaining the Jama Connect platform

  • Setting up the database and application servers

  • Installing the admin console and Jama Connect

  • Configure settings such as authentication and mail servers

  • Regular maintenance such as updates and uploading custom reports

Ideally a system administrator has expertise in these areas of administration:

  • Database

    System administrators set up and administer the database including database sizing, resource allocation, recommended backups, and availability of the database engine.

  • Linux

    Jama Connect must be installed on a Linux based system. System administrators need to use Command Line Interface (CLI) for basic navigation, file manipulation, permissions, and network configuration when they are installing, upgrading, allocating resources, and maintaining availability and security of the server. 

  • Directory server

    If you're not using Jama Connect native authentication, system administrators must perform setup and administration or your organization's supported directory server.

  • Mail server

    If you're using these functions in Jama Connect, system administrators perform setup and administration of your organization's mail server.

System administration is necessary for customers who are self-hosting Jama Connect. For cloud customers, Jama Software manages system administration. If you're interested in an implementation that doesn't require system administration at your organization, contact your sales representative regarding our cloud solution.