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Jama Connect User Guide

Backing up and restoring your data

Backing up your data is an essential part of maintaining and securing your self-hosted environment. With regular backups, you can easily restore settings and content when you update your application server hardware or if you lose data.


This information applies to self-hosted environments only.

You can back up and restore your data using several methods:

  • Replicated snapshot — A function of Replicated software that creates a backup of the Admin Console environment. It includes all Admin Console settings, the Replicated database, Docker images, and Docker container volumes.

  • .jama or XML file — A method with built-in automation, recommended for migrations and refreshes. A .jama file includes the database and /data directory. An XML file includes only the database.

  • Native database backup — The proprietary backup/restore system for MySQL and SQL Server databases. Recommended only if your database is extremely large.

  • Backup of user data directories — Where all physical artifacts are stored.


Create a backup regularly: daily, weekly, or monthly. Include in your regular backup a Replicated snapshot (Admin Console environment) and a .jama or XML file backup (database and /data directory).