Generate a support bundle
A support bundle contains information about the application server and the Jama installation, including thread dumps and log files from the admin console and the components that make up Jama.
To generate a support bundle select Support in the header of the admin console, then Download support bundle. For more information, see Jama Support Bundle: How do I get it, what's in it, and which logs should I care about?
Note
If you are unable to access the admin console or the bundle is failing to generate from the UI, a support bundle can be generated from the application server's command line interface (CLI). To generate a Support Bundle from the CLI, run the following commands:
replicated apps replicated support-bundle <app_id>
Where <app_id> is the id of your application taken from the output of the first command.