Jama Connect User Guide

Log in and out

You're allowed 10 login attempts within five minutes before you're locked out for 30 minutes. You can unlock the login window before 30 minutes by resetting the password, through an organization or system administrator or by following the forgotten password procedure.

To log in to Jama Connect: 

  1. Open a supported web browser and enter the URL provided by your administrator.

  2. Enter your username and password then select Log in.


    If your organization uses a single sign-on integration (SSO), you see a login specific to your organization. If you need help logging in to Jama Connect from SSO, contact your company's IT support.

  3. To log out of the application, select Log out in the top right header. If you don't log out, the default time out is two hours.