Jama Connect User Guide

Log in and out

To log in to Jama Software: 

  1. Open a supported web browser and enter the URL provided by your administrator.

  2. Enter your username and password then select Log in.

    loginnew.png

    Note

    You are allowed 10 login attempts within 5 minutes before you are locked out for 30 minutes. You can unlock the login window before 30 minutes by resetting the password, either through an organization or system administrator or by following the forgotten password procedure.

    Note

    If you organization uses a single sign-on integration (SSO) you will see a login specific to your organization rather than the one pictured here. If you need help logging in to Jama from SSO, please contact your company's IT support.

  3. To log out of the application select Log out in the top right header. If you don't log out, the default time out is 2 hours.