Skip to main content

Jama Connect User Guide

Installing Jama Connect (KOTS)

Jama Connect is a Linux-based application that runs on Docker containers and uses Replicated KOTS software to "orchestrate" deploying applications. The process of installing Jama Connect includes installing and configuring the software. These tasks deliver the components necessary to run Jama Connect.

Components and what they do

Replicated KOTS — A container-based platform for easily deploying cloud native applications inside customers' environments, providing greater security and control. The KOTS Admin Console is the interface for installing and administering the Jama Connect application. See for details.

Docker containers — A standalone executable package of software that includes code, runtime, system tools, system libraries, and settings. See for details.

Jama Connect license — The license included in your Welcome email. You save the license to your application server, then begin installing Jama Connect.

Jama Connect architecture
  • Users access Jama Connect by browsing to the instance URL (

  • Administrators browse to the KOTS Admin Console using the same instance URL, but on port 8800 (

  • Jama Connect and the license are updated via API calls for internet-enabled environments. Our airgap option removes the need for remote API calls.

  • Content that is added to your Jama Connect instance is stored in the database.

  • Uploaded artifacts, such as attachments and report templates, are stored in a Persistent Volume created by a Persistent Volume Claim (PVC) called tenantfs.

For more information about KOTS, see