Retrieve Jama Connect images (traditional airgap)
Before you can install the software in an airgap environment, you must download the Jama Connect images to a desktop system, then transfer them to the /data/install directory on your airgap application server.
Tip
Because the download might take a long time, do this on a different day than when you install the software.
Open the Welcome email from Jama Connect to access the URL and password for the airgap-safe portal.
In a supported browser, enter the URL and the password.
You see a list of available releases since your license was issued, along with a download link and a checksum for each.
Find the version you want to install and select Get Download Link to generate a new temporary download link.
Click Download to download the files directly to your desktop system.
Move the downloaded airgap files to this directory on your application server:
/data/install