Jama Connect User Guide

Planning your installation

Before you install the Admin Console and Jama Connect, make sure you have the following according to your type of installation.

All installations

Airgap installations

  • URL to the airgap-safe portal (included in the Welcome email) for downloading the Jama Connect application file

  • A unique password (included in the Welcome email) to access the airgap-safe portal

  • PDF of this installation guide for the version of Jama Connect you are installing


If you lose the URL and password, contact support to generate new ones.


  • TLS certificate and private key to secure the Admin Console and Jama Connect application