Jama Connect User Guide

Synchronize items from Synced items window
  1. Open the Synced items window.

  2. Select the component, set, or items that you want to sync from the Explorer Tree. Select Sync All to open the Sync options window for all of the items shown, or select the up or down arrow to sync changes to or from the items shown. 

  3. Alternatively, you can select Compare to open the Compare View. Then use the right or left arrow buttons for each item to sync them in a particular direction. Or, you can select multiple items (highlighted in blue) using the Ctrl and Shift keys and use the arrows at the top of the Sync All column to synchronize all the items in a particular direction.



    Synchronizing all items can't be undone. If the wrong groups are chosen to be updated, fixing those updates might be cumbersome and time intensive.

  4. The Batch Sync window displays the selected number of items to update. Selected Itemsare automatically selected, but you can also choose All items.

  5. Select Batch Sync to complete the update.


When synchronizing items, only those fields that are enabled as synchronized fields have their data updated. Child items are added to the destination if they exist in the source only. 

When syncing a container, the container and all children are always synced unless you created advanced reuse rules that specify otherwise.