Jama Connect User Guide

View and unlock locked items

You don't need administrator permissions to unlock items that you locked.

Organization admins can...

Unlock other users' items

 View and unlock system-locked items across projects in Jama Connect

Project admins can...

Unlock other users' items

View and unlock system-locked items in projects where they are admins

Tip

In Single Item View, you can see who locked an item when you hover over the Edit button.

Organization and project admins can't unlock system-locked items using the batch update workflow.

To view locked items across projects:

  1. Select your name in the header to open the My Profile window.

  2. Click My Locked Items to view a list of locked items. 

    creator_read_write_unlock_locked_items.png
  3. Select the item you want to unlock, then select Unlock in the top right corner of the window.

    Note: Organization admins can select Show All Locked Items.

  4. (Optional) In List View, select the gear icon, configure which fields are visible, then select Locked, Locked By, and Last Locked.

    configure_lock_fields.png

To unlock your items across projects:

  1. Select your name in the header to open the My Profile window.

  2. Click My Locked Items to view a list of locked items. 

    locked_items.png
  3. Select the item you want to unlock, then select Unlock in the top right corner of the window.

  4. (Optional) In List View, select the gear icon, configure which fields are visible, then select Locked, Locked By, and Last Locked.

To lock or unlock items in List View:

  1. In List View, select the items you want to unlock.

  2. Select Batch edit.

    batch_edit.png
  3. In the Batch update window, enable Locked Status, then select one of the following:

    • Unlock all items

    • Lock all items

    batch_update_window.png
  4. Click Next, comment and notify users as needed, then select Commit.

  5. (Optional) In List View, select the gear icon, configure which fields are visible, then select Locked, Locked By, and Last Locked.

    gear_icon_locked.png

The new columns and results appear in the table.