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Jama Connect User Guide

Run the KOTS preflight installation checks

Whether your environment is internet-enabled or airgapped, run the KOTS preflight installation checks to ensure your system is ready for upgrade.

The preflight checks verify that all server requirements are met to help avoid installation and upgrade issues. When the results display green checkmarks for each test, you can begin the installation process.

To run preflight checks for internet-enabled environments:

  1. Run the command on your application server:

    curl -s https://raw.githubusercontent.com/JamaSoftware/kots-preflights/main/non-airgap/application-server.sh | sudo bash
  2. Run the command on your database server:

    curl -s https://raw.githubusercontent.com/JamaSoftware/kots-preflights/main/non-airgap/database-server.sh | sudo bash
  3. Press S to save the file, then review the results.

    UUID-0c51639f-4c23-8022-e230-399d1309d414.png
  4. Submit an installation service ticket and include your preflight check results to help our technical services team support your installation needs. Include any questions or concerns about the results in the ticket.

To run preflight checks for airgapped environments:

  1. From an internet-enabled server

    1. Download the preflight script files:

      curl https://raw.githubusercontent.com/JamaSoftware/kots-preflights/main/airgap/linux/airgap-host-preflight_linux.tar.gz --output airgap-host-preflight_linux.tar.gz
    2. Save all files to a directory on the airgapped application server hosting your KOTS installation, then configure the file permissions:

      chmod +x <path to the files>/airgap-application-server_<OS>.sh
    3. Run the preflight installation check:

      sudo bash <path to the files>/airgap-application-server_<OS>.sh
  2. On your database server

    1. Run the command for your Linux operating system to download the file:

      curl https://raw.githubusercontent.com/JamaSoftware/kots-preflights/main/airgap/linux/airgap-database-preflight_linux.tar.gz --output airgap-database-preflight_linux.tar.gz
    2. Save those files in the same directory:

      chmod +x <path to the files>/airgap-database-server_<OS>.sh
    3. Run the preflight installation check:

      sudo bash <path to the files>/airgap-databse-server_<OS>.sh
  3. Press S to save the file, then review the results.

    UUID-0c51639f-4c23-8022-e230-399d1309d414.png
  4. Submit an installation service ticket and include your preflight check results to help our technical services team support your installation needs. Include any questions or concerns about the results in the ticket.