System requirements and supported software (upgrading traditional to KOTS)

Make sure that your environment conforms to all requirements and recommendations before upgrading to Replicated KOTS.

Important

To use Ubuntu 22.04, you must update the memory or Elasticsearch fails. From the KOTS Admin Console, adjust the memory settings so that Maximum Memory is 6G and Maximum Memory for Container is 8G.

Application server

Use the information in this table for the server that runs the Jama Connect application. For details on sizing your application server to your environment, see Resource sizing for application server.

Component
Minimum 8 CPU 32 GB RAM 200 GB storage per node Every node has the same storage space	Recommended 16 CPU 64 GB RAM 200 GB storage Every node has the same storage space
Operating system Recommended — Ubuntu 20.04, Ubuntu 22.04 Red Hat 8.4, 8.6 — Supported only when the RHEL Container Tools are not installed.
Musts Dedicated server — Is running only Jama Connect Accessible by admin with permissions Uses only supported software and environments

Database server

Use the information in this table for the server that runs your database. For details on sizing your database server to your environment, see Resource sizing for database server.

Component
Minimum 4–8 CPU 16–24 GB RAM	Recommended 8 CPU 24 GB RAM Dedicated volumes for data
Musts Database is hosted on a server separate from the Jama Connect application. Database server can host other databases, but no other applications. Accessible by admin with permissions. Uses only supported software and environments. Databases must be able to accept a minimum of 300 concurrent connections.
Not supported Azure database MariaDB Custom configurations of Jama Connect databases (for example, query optimization and additional indexes that aren’t shipped with Jama Connect)

Supported software

Make sure your environment uses only supported software.

Component
Browsers Edge Chromium Firefox* Google Chrome* Safari* *Versions released over the past 12 months are supported.	Important Browser zoom is supported only at 100%. Use of browser extensions/add-ons or enabling Compatibility View is not supported while using Jama Connect. Tip To prevent session issues, use the application in a single browser window.
Word processor and spreadsheet programs Office 365 for Mac Office 365 for Windows	Office 365 is used for exports and reports.

Component

Browsers

Edge Chromium
Firefox*
Google Chrome*
Safari*

*Versions released over the past 12 months are supported.

Important

Browser zoom is supported only at 100%. Use of browser extensions/add-ons or enabling Compatibility View is not supported while using Jama Connect.

Tip

To prevent session issues, use the application in a single browser window.

Word processor and spreadsheet programs

Office 365 for Mac
Office 365 for Windows

Office 365 is used for exports and reports.

Tip

After reviewing the information on this page, see Things to do before upgrading from traditional to KOTS.

In this section: