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Jama Connect User Guide

Unlock system-locked items

Anyone can view the list of system-locked items, regardless of permissions. However, only an organization or project admin can unlock items that are system-locked.

  • Organization admins can unlock all system-locked items.

  • Project admins can unlock only system-locked items where they have admin permissions to those items.

To unlock system-locked items:

  1. Select your name in the header to open the My Profile window.

  2. Select System Locked Items to see all items that were automatically locked (blue lock).

    unlock_system_locked_items.png
  3. Select the items you want to unlock, then select the Unlock icon in the top right corner of the window.