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Jama Connect Help

Deactivate and reactivate users

Users can't be deleted from Jama Connect but they can be deactivated. When you deactivate a user, the user becomes inactive and frees up named assigned licenses associated with that user.

Note

You must have organization or user admin permissions to complete this task.

To deactivate and reactivate a user:

  1. Select ADMIN > Organization, then select Users

  2. In the Action column for the user you want to deactivate, select Deactivate.

    The Users page displays a table of users' details with the Deactivate option selected in the Actions column.

    Deactivated users disappear from the list until you select View inactive users.

  3. To reactivate a user, select Activate, then select a license type in the User license type window and select Save.

Your changes are saved.