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Jama Connect Help

Deactivate and reactivate users

Users can't be deleted from Jama Connect but they can be deactivated. When you deactivate a user, the user becomes inactive and frees up named assigned licenses associated with that user.

Note

You must have organization or user admin permissions to complete this task.

  1. Select Admin > Organization, then select Users

  2. In the Action column for the user you want to deactivate, select Deactivate.

    The Users page displays a table of users' details with the Deactivate option selected in the Actions column.

    Deactivated users disappear from the list until you select View inactive users.

  3. To reactivate a user, select Activate, then select a license type in the User license type window and select Save.