Skip to main content

Jama Connect Help

Monitor license usage

Access to license details, like expiration dates and usage threshold, helps prevent disruptions and allows for proactive planning.

Note

You must have organization admin permissions to complete this task.

To monitor license usage:

  1. Select Admin > Organization, then select Licenses.

    The center panel displays the daily usage by license type for a particular time period, as well as current usage details.

  2. Use the menus in the header to select the type of license and the time period you want displayed.

    You can view stats from the last 7, 30, or 90 days, including the number of licenses being used on a daily basis, the number of days where you reached your maximum threshold, and if any users were downgraded in license type or denied access due to a lack of license availability.

  3. Select one of the chart lines to see an hourly breakdown of license usage throughout that day. From the hourly view, select a specific hour of the day to see a minute-by-minute breakdown.

    Note

    The chart shows a live look at license usage at the time the page is loaded or refreshed. The data is stored in UTC time, however the chart display converts the data to match the user’s time zone by applying the appropriate offset.

    Daily

    Chart of daily license usage.

    Hourly

    Chart of houry license usage.

    Minute-by-minute

    Chart of minute-by-minute license usage.
  4. To adjust the threshold, select Threshold settings (gear icon), make your changes, then select Save.

  5. To download your license data usage to Excel, select Export, select the destination for the exported file, then select OK.