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Jama Connect Help

Get the best results from Jama Intelligence Assistant (Beta)

The Assistant provides a focused, governed AI experience for working with Jama Connect content. It helps you work with the engineering information your team already manages and trusts—without taking the task outside the system of record.

Use the Assistant when you want to work directly with Jama Connect items, fields, projects, hierarchies, relationships, and workflows. Use Jama Connect MCP with a general-purpose AI assistant when you need broad analysis, external sources, or customized workflows outside Jama Connect.

For reliable results, provide a clear goal, relevant Jama Connect content, and any constraints that the Assistant should follow.

Jama Intelligence is an available add-on for Jama Connect cloud customers. Contact your Customer Success Manager for more information.

Choose the right AI experience

Jama Connect AI experiences support different types of work. This gives engineering teams flexibility without requiring one AI experience to serve every type of work.

Use Jama Intelligence Assistant when you want to…

Use general-purpose AI with Jama Connect MCP when you want to…

Work directly with Jama Connect Items and workflows

Explore broad or open-ended questions

Use project, Item, field, hierarchy, and relationship context

Combine Jama Connect information with external sources or tools

Review proposed work before changing the engineering record

Perform research or analysis outside Jama Connect

Keep engineering work inside a focused, governed experience

Create customized workflows in your preferred AI environment