Jama Connect User Guide

Index project items

Sometimes project indexes get out of sync due to field configuration changes, large batch updates, API updates, and various other functions.

Index project data if you see data that's incorrect or doesn't exist. For example, failed batch updates, or an item that shows a value in a field, but a search for that field value doesn't return the item.

Note

You must have project or organization administration permissions to index project items. 

  • As a project administrator, select Project > Index and click Index items.

    index_items.png

    If this doesn't resolve the problem, the system administrator can try doing a full index of items.

Tip

Large files over 25 MB aren't indexed and therefore, their content isn't searchable. The following filetypes are indexable: PDF, DOC, DOCX, PPT, PPTX, TXT, RTF. The following filetypes aren't indexable: XLSX, XLS, XML, HTML, HTM.