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Jama Connect User Guide

Clean up your project and baseline

Project cleanup can remedy issues that occur from inconsistent references or inactive items.

For example, users might experience inconsistencies between the Explorer Tree, List View, or filter results, or they might see these messages: "This item was deleted" or "You don't have permission to perform this action."

Project cleanup recalculates sort orders and compares them with the database to solve these problems. It doesn't require re-indexing or downtime.

Tip

Perform a cleanup at a time of low usage to avoid impacting your users.

  1. Select Admin > Project > Clean Up.

  2. Select Clean up project or Clean up project baselines.

    project_configure_project.png

A confirmation message appears when the process is finished.

  • Self-hosted customers can ask a system admin to verify the results in the log.

  • Cloud customers can file a ticket with support to confirm that clean-up was successful.