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Jama Connect User Guide

Index project items

Sometimes project indexes get out of sync due to field configuration changes, large batch updates, API updates, and other functions. When this happens, you need to re-index your project items.

Note

You must have project or organization admin permissions to complete this task.

Index your project data if you see data that's incorrect or missing. For example, failed batch updates, or if an item shows a value in a field, but a search for that field value doesn't return the item.

Large files over 25 MB aren't indexed, so their content isn't searchable. The following filetypes are indexable: PDF, DOC, DOCX, PPT, PPTX, TXT, RTF. The following filetypes aren't indexable: XLSX, XLS, XML, HTML, HTM.

To index your project items:

  1. Select Project > Index.

  2. Select Index items.

    index_items.png
  3. If the problem isn't resolved, ask the system admin to run a full index of items.