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Jama Connect Help

Clean up your project and baselines

Project cleanup can remedy issues that occur from inconsistent references or inactive items.

For example, users might experience inconsistencies between the Explorer Tree, List View, or filter results, or they might see these messages: "This item was deleted" or "You don't have permission to perform this action."

Important considerations
  • Project cleanup recalculates sort orders and compares them with the database to solve these problems. It doesn't require re-indexing or downtime.

  • Cloud customers can file a ticket with support to confirm that clean-up was successful.

Tip

Perform a cleanup at a time of low usage to avoid impacting your users.

To clean up your project and baselines:

  1. Select Admin > Project > Clean Up.

    The Admin button in the header is highlighted, along with the Project tab in the Explorer Tree and the Clean Up tab in the details panel.
  2. Select Clean up project or Clean up project baselines.

    The Clean Up tab for the selected project includes two actions that are highlighted: Clean up project and Clean up project baselines.

A confirmation message appears when the process is finished.