Skip to main content

Jama Connect User Guide

Unlock system-locked items

Anyone can view the list of system-locked items, regardless of permissions. However, only an organization or project admin can unlock items that are system-locked.

  • Organization admins can unlock all system-locked items.

  • Project admins can unlock only system-locked items where they have admin permissions to those items.

To unlock system-locked items:

  1. Select your name in the header to open the My Profile window.

  2. Select System Locked Items to see all items that were automatically locked (blue lock).

  3. Select the items you want to unlock, then select the Unlock icon in the top right corner of the window.