FAQ for Live Trace Explorer Beta
What is the purpose of the Live Trace Explorer Beta?
Our customers’ products and processes come in many shapes and sizes. To ensure we build the best product that provides the necessary insights, we need your feedback.
The type of information we are looking for includes:
Do you organize your project tree in a way that doesn't translate to a diagram?
Do you experience poor performance or unclear numbers?
Do you struggle to get specific data?
Please let us know. We appreciate your feedback.
How do I provide feedback?
Please send an email to designresearch@jamasoftware.com
or your Customer Success Manager (CSM) to schedule a meeting.
Who do I contact if I find a defect?
Please contact Jama Support.
Is Jama Software looking for specific information about Live Trace Explorer?
Can you easily navigate between the diagram and project details?
Is the diagram too busy? Does it provide enough data?
Is there additional data you'd like to see in the diagram for improved traceability?
Are there any planned updates?
More organization options such as rearranging, adding, and removing tiles.
Starting from a filter to target a specific data set.
I understand how the Live Trace Explorer works; how can I improve my score?
Don’t have a Success Program? Reach out to your Jama Software CSM to look at options for expert consulting and technical services.