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Jama Connect User Guide

Email notifications for the stream

Jama Connect includes several types of email notifications, including ones initiated in the stream. This information applies only to stream email notifications.

Adding participants

When you comment on an item or project in the activity stream, you can add people to a comment by using @mention. This includes people who aren't current Jama Connect users.

When you receive stream notifications

Initial email — When your name is added to a comment in the stream.

Update email — When anyone replies to a comment thread where your name was added.

New comments — If you subscribed to the item.

Quick tips
  • If you are in multiple groups that are mentioned in a comment, they receive only one email for each comment or reply.

  • When participants receive an email because they're mentioned in the stream, they can comment directly to the thread by replying to that email.  A copy of the comment is emailed to everyone on the thread.

  • Email updates contain links to see the entire comment thread in Jama Connect.


    Replying to a thread by email works for comment threads in the stream, but not for comments in reviews.

  • To stop receiving email notifications for a comment thread where you’re mentioned, go to that thread in the stream and select Mute.  Do this for each thread that mentions you.


    Once you mute notifications for a thread, you only receive future emails if you're specifically mentioned in a comment or if you're a member of a group that's also referenced.