Email notifications for the stream
Jama Connect includes several types of email notifications, including ones initiated in the stream. This information applies only to stream email notifications.
Best Practice: To control the amount of notifications you receive from Jama Connect and reduce potential email “noise,” mute conversations that no longer require your attention. You still have access to these threads and receive emails again if you are tagged with @mention.
Adding participants
When you comment on an item or project in the activity stream, you can add people to a comment by using @mention. This includes people who aren't current Jama Connect users.
When you receive stream notifications
Initial email — When your name is added to a comment in the stream.
Update email — When anyone replies to a comment thread where your name was added.
New comments — If you subscribed to the item.
FYI
If you're a member of multiple groups mentioned in a comment, you receive only one email for each comment or reply.
When participants receive an email because they're mentioned in the stream, they can comment directly to the thread by replying to that email. A copy of the comment is emailed to everyone on the thread.
Email updates contain links to see the entire comment thread in Jama Connect.
Replying to a thread by email works for comment threads in the stream, but not for comments in reviews.
Best Practice: Control the amount of notifications you receive from Jama Connect to reduce potential email “noise.” To help with this, mute conversations that no longer require your attention. You still have access to these threads and will receive emails again if you are specifically mentioned in a comment or are a member of a group that is specifically referenced.