Jama Connect User Guide

Add, edit, and delete attachments

Note

You must have create/edit permissions to access attachments.

  1. In Single Item View, select Add attachment.

    single_item_view_add_attachment.png
  2. In the Add file attachment window, you can choose to attach files that are already uploaded to Jama Connect or to upload new items. To upload, select the Upload tab, then select Choose file to choose the file you want to attach and upload.

    upload_attachment.png

    To choose from existing files, select the Existing tab, then select the file you want to attach. Select Show all to see all the files that are already attached to an item. 

    existing_attachment.png

    Note

    These default filetypes are allowed: APK, AVI, BMP, CSV, DOC, DOCM, DOCX, DOT, DOTX, DWG, GIF, GZ, JAMA, JPEG, LOG, MD, MOV, MP3, MP4, MPEG, ODG, ODP, ODS, ODT, PAGES, PDF, PGP, PNG, PPT, PPTM, PPTX, RAR, RTF, TGZ, TIF, TIFF, TRA, TXT, VCS, VSD, VSDX, VSS, WAR, WAV, WMA, WMV, WPS, XCF, XLS, XLSB, XLSM, XLSX, XLT, XPS, ZIP, ZIPX.

    For cloud customers who want to add filetypes, or ask about the number or size limits for attachments, your Named Support Contact can request this from support.

    For self-hosted customers, the system administrator can update this list directly.

  3. Select Attach to item

  4. The file is now shown in Single Item View as an attachment.

    Select the attachment name or the down arrow icon to download the attachment.

    Select the trash icon to delete the attachment.

    Select the three dots icon to open the Edit file attachment window. From here, you can reload the attachment or update the name and description. If you upload a different attachment from this window, it overwrites the existing one. To add a new attachment, start from step 1.