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Jama Connect User Guide

Configure email notifications and subscriptions

To stay up to date on changes, you can subscribe to email notifications. First though, you must configure your profile to be able to receive these notifications.

If you have notifications that others subscribed you to, you can’t unsubscribe, but you can mute them if your organization admin has enabled this functionality.

To configure email notifications and subscriptions:

  1. Select your name in the header to open the My Profile window.

  2. Select My Subscriptions, then select the subscriptions you want to see:

    • Me — Subscriptions you created

    • Others — Subscriptions created for you by others

  3. Define how often you want to receive notifications using the drop-down menu at the bottom of the window.

    The system automatically checks for new notifications every 5 minutes.

    • Immediate — Receive an email as soon as the activity occurs.

    • Daily — Receive a batch of notifications in one email per day.

    • Weekly — Receive a batch of notifications in one email per week.

    • Mute All Notifications — Silence all item subscription emails.



    Muting notifications affects only email concerning your item subscriptions.

  4. Click Close.