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Jama Connect User Guide


Items are the building blocks of Jama Connect. Projects are made up of items and items are made up of fields. Items can be containers or documents.

Item type: Containers



  • Structural container

  • Organize projects into manageable pieces



  • Structural container

  • Access rights can be configured

  • Items of the same type can be grouped

  • Contain folders, test items, child items



  • Structural container

  • Organize items

  • Manage hierarchy in the Explorer Tree

  • Contain text items or items of the same type

Item type: Items



  • Individual building block of a project

  • Comprised of customizable fields

All items have a global ID, a unique ID, and an item type that's determined by an organization administrator.

Use text items to:
  • Manage context data — Create introductory paragraphs when the data isn’t traced as part of the relationship model.

  • Contain information — Create figures or graphs to provide detail for data in adjacent items.

  • Store content — Save content that is required in exports, such as boilerplate text that must be included, but isn’t part of the core project data.

  • Maintain change logs — For change logs you manually maintain, use text items as part of a document export.


Baselines, source folders, risks, risk analyses, reviews, and test groups aren't items, so they don’t have an item type and a global or unique ID.

Several places in Jama Connect allow you to see a quick preview of an item without opening it in the center panel. For example, right-click on an item in the Explorer Tree and select Preview item.

Container items

Select View details next to a container's title to:

  • Display container's detailed information.

  • Open container's attachments.

  • Edit the name or description of the container itself.


To receive email notifications when a container changes, subscribe yourself or others to the container.