Jama Connect User Guide

Reuse and synchronization

With reuse and synchronization you can duplicate supporting information for any item and continuously keep it in sync.

Supporting information can include the entire item, item fields, item widget information (relationships, tags, attachments), related items, child items, project details, and other information. When you reuse an item, you can choose exactly how much you want to include. A simple way to reuse information is to duplicate it.

Note

Attachment links are synchronized, not attachment content.

When items are synchronized with one another, they receive a global ID that they share regardless of their location in the system. You can synchronize the items that you reuse, or connect existing items so that they can be maintained in parallel.

To keep track of synchronized items, use the Sync item window where you can compare items and decide how to update them.

Note

Reuse and synchronization can require significant memory. This is especially true if your organization has a large Jama Connect database and has heavy reuse or synchronization use.

Important considerations

  • Reuse and synchronization can require significant memory. This is especially true if your organization has a large Jama Connect database and has extensively reused or synchronized items.

  • Only an organization admin can configure reuse and synchronize.

  • In the Explorer Tree, a blue dot in the bottom right-hand corner indicates that an item was synchronized.

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Finding reused and synced items

Use one of these methods to find reused or linked items:

  • List View — Select an item in List View, then select Actions > Reuse to open the Reuse item(s) window.

  • Project drop-down menu — An organization or project admin can select Project > Sync items to open the Sync items window, or Project >Manage all projects to duplicate (and optionally synchronize) projects

  • Stream — Reuse and synchronization of items adds activity entries to the stream for all items created or modified during the process.

  • Synced items window — Right-click on any item in the Explorer Tree, then select View synched items.

    This opens the Sync Items window, where you can select any item or container on the left to see which other items have the same global ID.

  • Single Item View synced items bottom panel — Open an item in Single Item View. On the right toolbar select, select Synchronized items.

    This opens the bottom panel to display all items that are currently synchronized with this item. From here, you can connect items, synchronize items, break sync, or compare details for items that are out of sync.

    synchronize_items_connect.png