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Jama Connect User Guide

Compare synchronized items

You can compare synchronized items to see what has changed.

  1. Open the Sync Items window: In the Explorer Tree, select the item, component, or set you want to sync, then select View synced items.

    The selected item or component is displayed with a sync status that lets you know whether that item is in sync or out of sync.

    The project tree shows an item selected in a project and the option that is highlighted is View synced items.
  2. If the item is out of sync, select it to open a Detailed Comparison View of those differences.

    The Detailed Comparison View compares items and displays info in red (changed or deleted) and green (added).
  3. To view the differences at an item level, select Compare.

    Sync Items window displays a list of synchronized items and the Compare action is highlighted.

    A list of all synchronized items in that component is displayed.

  4. To filter items within a component, use the links at the top. Use your mouse to scroll left or right so you can compare fields.

  5. Select Configure View to configure which fields are displayed. Yellow highlights indicate synchronized items with content that doesn't match.

    The Sync Items window shows the Configure View action and the detailed compare view are highlighted. The columns for items that don't match are highlighted in yellow.

    Note

    If an organization admin didn't enable a field to be synced, it's never highlighted in yellow, and it can't be synced.

  6. (Optional) Select Save Diff View.

    The Sync Items window has an arrow pointing to the Diff Views and the Save Diff View button is highlighted.
  7. For more information that helps determine whether to sync something, select Detailed compare view for the items you want to compare.

    The Detailed Compare View window lists changes, with old text red and highlighted and new text green and underlined.

  8. To synchronize the data, select the green arrow or the pencil icon to manually edit the content of the fields.

    The Detailed Comparison View lists differences in red (deleted or changed) and green (added).
  9. Select Save when you're done.